Privacy policy

Privacy Policy

This Privacy Policy explains how Prime Health ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or purchase our digital products. We are committed to protecting your privacy and handling your data in accordance with applicable laws, including the EU General Data Protection Regulation (GDPR) and the UK GDPR where they apply.

1. Information We Collect

We collect information you provide when you create an account, place an order, or contact us, including your name, email address, billing address, and payment details. We also automatically collect certain technical data such as your IP address, browser type, device information, and how you interact with our site and content through cookies and similar technologies.

2. How We Use Your Information

  • To deliver the digital products you purchase and provide access to your account.
  • To communicate with you about your order, provide support, and send important service updates.
  • To process payments securely through our payment providers.
  • To improve our website, products, and customer experience.
  • To send marketing communications where you have consented, which you can withdraw at any time.
  • To prevent fraud and comply with our legal obligations.

3. Legal Bases for Processing (GDPR)

Where the GDPR or UK GDPR applies, we process your personal data on these legal bases under Article 6: performance of a contract (to deliver your purchase and provide access); your consent (for marketing and non-essential cookies); our legitimate interests (to secure and improve our services and prevent fraud); and compliance with a legal obligation (such as tax and accounting requirements).

4. Sharing Your Information

We share your data only with parties that help us operate our business, including payment processors, our e-commerce and course-hosting platforms, email and analytics providers, and professional advisors. These parties process your data on our behalf under confidentiality obligations. We do not sell your personal information.

5. International Data Transfers

We operate internationally, and your data may be transferred to and processed in countries outside your own. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement.

6. Data Retention

We keep your personal data only for as long as necessary for the purposes described here, including to provide ongoing access to purchased content, comply with legal, tax, and accounting obligations, and resolve disputes. When no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal data; to restrict or object to certain processing; to data portability; and to withdraw consent at any time. If you are in the European Union or the United Kingdom, you may also lodge a complaint with your local data protection supervisory authority. To exercise any right, contact us at contact@perfect-slushi.shop.

8. Cookies

We use cookies and similar technologies to operate our site, remember your preferences, analyze traffic, and support marketing. You can manage or disable cookies through your browser settings, though some features may not work properly without them.

9. Data Security

We protect your information using industry-standard measures, including SSL encryption for data in transit and PCI-DSS compliant payment processing. No method of transmission over the internet is completely secure, but we work to safeguard your personal data against unauthorized access, loss, or misuse.

10. Children's Privacy

Our products are not directed to children under the age of 16, and we do not knowingly collect their personal data. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at contact@perfect-slushi.shop or by mail at 6 Wigeon Row, Lytham St. Annes, FY8 4FH, United Kingdom.