Shipping policy

Delivery Policy

This Delivery Policy explains how Prime Health delivers its digital products and content. Because our products are digital, there is no physical shipping. By placing an order, you agree to the terms below.

1. Digital Delivery

All products are delivered electronically. After your payment is confirmed, you will receive access to your purchase — typically immediately and, in most cases, within a few minutes. Access is provided by email confirmation, a download link, and/or through your account on our platform.

2. No Physical Shipping

There are no physical items, no shipping fees, and no delivery times related to postal or courier services. Nothing will be mailed to you.

3. Accessing Your Purchase

Please check the email address used at checkout, including your spam or promotions folder, for your access details. If you created an account, you can also access your product by logging in. Keep your access credentials secure and do not share them.

4. Technical Requirements

To access our digital products you need a stable internet connection and a compatible device and browser. Some downloadable materials may require standard software (for example, a PDF reader). It is your responsibility to ensure your device meets these basic requirements before purchasing.

5. If You Did Not Receive Access

If you have not received access within a reasonable time after payment, first check your email (including spam) and your account. If you still cannot access your purchase, contact us at contact@perfect-slushi.shop with your order number and we will resolve it as quickly as possible.

6. Contact

For any question about delivery or access, email contact@perfect-slushi.shop or write to 6 Wigeon Row, Lytham St. Annes, FY8 4FH, United Kingdom.